San diego airport advantage
If you want to pay less for an older car, with tons of mileage, don't care if the reservation is available for you at the time of pick up, and like to deal in a bunch of teens that are more rude than helpful- this is your rental company! Reviewed Nov 27 Poor check in service Cons: Their system was down when I checked in so that I needed to wait for 30 min to check in.
They didn't know how to do manual check in. Reviewed Jan 3 Pros: it was great, I used kayak to do the reservation Reviewed Mar 13 Be prepared to wait at the counter as they have one person. Then be prepared to wait to check the car out of the garage. Again one person.
Returning, I couldn't pull into the designated parking area because other returned cars were stacked up. The reason? A an employee meeting! Once again waiting. One person working Reviewed Oct 6 Pros: Flight cancelled by Jet Blue. Could not re-schedule. Reviewed May 7 Worst rental ever experienced Pros: Nothing Cons: Poor customer service.
They illegally asked me to show proof of my full coverage insurance, and would not rent a vehicle to me unless I showed it to them. Ruined my plans that Thanksgiving weekend. They helped me and my family get the rental we needed without the hassel and stress. Nevwr again, will I rent with Advantage. I should have looked them up on yelp first before trying to rent from them.
They score low on Yelp, and it's no wonder Reviewed Dec 3 Car was good but customer service was not Pros: The car was clean and nice and drove well Cons: The customer service at the drop-off location was pretty bad.
They made my husband dig through everything to find the contract because they couldn't just pull it up in the system. She didn't tell us which shuttle went to LAX and there was another couple with us there unloading their car and they actually had to ask her. She was not friendly and seemed like we were annoying her.
When my husband went in to close out everything he said she didn't explain things clearly that would be on the bill and was being very rude. This is not how you want to end your trip, being treated bad, so we will not be renting from them again. Reviewed Dec 21 Convertible top not working Cons: Major drag to pay extra to rent a convertible and then the top does not retract Reviewed Apr 12 It worked Pros: It was reliable Cons: It smelled like pot had been smoked in it and it rattled over any bumps Reviewed Apr 14 Good service but they gave me a small car Pros: The service was good and the car worked fine Cons: It was late at night and we had to wait over 45 minutes in the line.
I got a car that was smaller than what I had reserved and I ended up having to run two trips to the airport and back in order to accommodate everyone. Fox was one company and don't remember the third, however Fox finally came picked up their reservation person after 2 hours. The other person ditched her car company and took a car with National after her 3 hour wait.
Advantage was the only company that had a mini van available otherwise I would have ditched them also. I could get a recording saying to press for airport shuttle pickup, but no shuttle ever came to pick us up. Was not a fun day for our large group. When we finally did get the van we had it long enough to have a short lunch then rush back to the airport for our flight out. I do not recommend you use this company. Advertise with Us. Saved to Favorites. Add a Photo.
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